Return Policy

Return & Exchange Policy

Your Wellness, Our Commitment

At Kahn Health, we are dedicated to providing high-quality health and wellness supplements that support your fitness goals, energy levels, overall wellbeing, and everyday lifestyle. Whether you’re choosing products for muscle building, energy enhancement, fat management, immune support, women’s wellness, or recovery, we want your experience to be confident and satisfying.

However, we understand that sometimes a product may not be the right fit. That’s why we offer a simple and transparent return & exchange process to ensure your peace of mind.

Return Window

You may request a return or exchange within 7 days of receiving your order.

Eligible Items

We can accept returns or exchanges if:

✔ The product is unused
✔ The original seal and packaging are intact
✔ The item is in resellable condition
✔ You have the order number or receipt

Non-Returnable Items

For safety and hygiene, we cannot accept returns if:

  • The seal is broken or packaging is opened

  • The item has been used, tested, or consumed

  • The product is damaged after delivery

  • The product falls under personal intake items that cannot be resold once opened

This ensures that all customers always receive fresh, safe, and quality-checked supplements.

Damaged or Incorrect Order?

No worries we’ll fix that quickly.

If your product arrives damaged, leaked, spilled, or incorrect, please contact us within 24–48 hours of delivery with:

  • A clear photo of the product

  • A photo of the packaging (if damaged)

We will replace or resolve the issue promptly at no extra cost.

Refunds

Once your return is received and inspected:

  • Refunds are processed within 5–7 business days

  • Refunds are issued to your original payment method

  • If preferred, you may choose store credit for future orders

Note: Shipping or delivery fees are non-refundable unless the return is due to a mistake on our side.

How to Request a Return

Simply contact us:

📧 Email: support@kahnhealth.ae

Share your:

  • Name

  • Order Number

  • Reason for Return

Our support team will respond and guide you step-by-step.

Our Promise

Your trust matters to us.
We are committed to offering:

  • Honest product information

  • Safe and reliable supplements

  • Friendly customer support

  • A transparent shopping experience

Thank you for choosing Kahn Health
Your wellness journey starts here, and we’re here every step of the way.